Privacy Policy

AD Security Solutions

AD Security Solutions (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Privacy Policy explains how we collect, use, disclose and protect your personal information.

1. What Information We Collect

We may collect personal information including:

Your name
Phone number
Email address
Address or property details
Information provided through enquiry or quote forms
Any other information you provide to us directly

We may also collect non-personal information such as browser type, IP address and website usage data.

2. How We Collect Your Information

We collect information when you:

Submit a contact or quote form on our website
Call, email or contact us directly
Interact with our website or social media
Engage our services

3. How We Use Your Information

We use your information to:

Respond to enquiries and provide quotes
Deliver our services
Communicate with you about your project
Improve our website and services
Comply with legal obligations

4. Disclosure of Your Information

We do not sell or rent your personal information.

We may share your information with:

Employees or contractors involved in delivering services
Third-party service providers (e.g. website hosting, CRM systems)
Legal or regulatory authorities where required by law

5. Website Analytics & Cookies

Our website may use cookies and tracking tools (such as Google Analytics or Meta Pixel) to improve user experience and marketing performance.

These tools may collect information such as:

Pages visited
Time spent on the site
Device and browser information

You can disable cookies through your browser settings.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access or disclosure.

However, no method of transmission over the internet is 100% secure.

7. Access and Correction

You may request access to the personal information we hold about you and request corrections if needed.

To do so, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

AD Security Solutions
Email: admin@adsecuritysolutions.com.au
Phone: 0423 929 693
Location: Gold Coast & Brisbane